Privacy & Cookies Policy

Last Updated: May 2026

TL;DR: I only collect what I need to help you. I don't sell your data. I delete assessment results after 90 days to keep your info safe.

1. Personal Data Collected We collect and process the following types of personal data:

  • Website visitors: IP address, browser type, device information, cookies, and analytics data.

  • Coaching clients: Name, contact details (email, phone), emergency contact details, session notes, coaching goals, and any information you choose to share during sessions.

  • Communications: Records of emails, enquiries, and feedback.

2. Purposes of Processing We use your personal data to manage coaching services, respond to enquiries, improve our website, and send marketing communications (with your consent).

3. Legal Basis for Processing

  • Performance of a Contract: To deliver coaching.

  • Consent: For marketing and sensitive (special category) data.

  • Legitimate Interests: For website analytics.

  • Legal Obligations: Where required by law.

4. Data Storage and Security Data is stored securely on password-protected systems provided by trusted third parties (Squarespace, Google Workspace). We use encryption and access controls to protect your information.

5. Data Retention

  • Standard Records: Coaching client records (contracts, session notes) are kept for 5 years after our professional relationship ends.

  • Interactive Assessments: Responses submitted via Tally.so to generate PDF profiles are automatically deleted from our secure cloud storage after 90 days. It is the client’s responsibility to save their copies locally within this timeframe.

6. Data Subject Rights You have the right to access, correct, erase, or restrict the processing of your data. Contact us to exercise these rights.

7. Sharing Data with Third Parties We share data only with necessary service providers:

  • Squarespace: Website hosting and analytics.

  • Google Workspace: Email, document automation, and secure storage.

  • Tally.so: Form processing and data collection.

  • QuickChart.io: Generation of visual charts (data is processed temporarily and not stored).

8. Webforms and Assessment Storage When you submit a contact form, data is shared with Squarespace to allow us to respond. When you complete an assessment, data is collected via Tally.so and processed via our automated assessment tools (using Google Apps Script) to generate your PDF report.

9. Session Records and AI Notetaking During coaching sessions, I may use Google Workspace tools (Transcribe and Gemini AI) for notetaking and summaries. This is for the sole purpose of accurate record-keeping and supporting your progress. We ensure your data is not used by AI providers to train their models. You will be notified before use and may request that recording be paused or stopped at any time.

10. ICO Registration Registered with the Information Commissioner’s Office (Ref: ZB936117).

11. Analytics & Cookies This website uses cookies and similar technologies to power Squarespace analytics. Functional cookies are always used to securely serve the site. Performance and analytics cookies are used only when you acknowledge our cookie banner.

Contact Details: Julie Crowther | jules@kindredneurodiversity.co.uk