Terms of Service

Last updated: 9 May 2024

1. Introduction

Welcome to www.kindredneurodiversity.co.uk. By accessing or using our website, mobile applications, or any services provided by Kindred Neurodiversity (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.

2. Service Description

Kindred Neurodiversity provides coaching services for adults, specialising in neurodivergent adults. Details of our coaching packages, session lengths, and pricing are available on our website. For information about payments, cancellations, and refunds, please see our Payment Terms and Cancellation Policy.

3. User Accounts

To access certain features of the Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account.

4. Age Restriction

Our services are intended for users aged 18 and over. By using the Services, you confirm that you are at least 18 years old.

5. Accessibility

We are committed to making our services accessible to all users. Please contact us if you require any reasonable adjustments to access or benefit from our services.

6. Intellectual Property

The Services, including all content, features, and functionality, are owned by Kindred Neurodiversity and are protected by intellectual property laws. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Services without our prior written consent.

7. User Content

You are solely responsible for any content you upload, post, or transmit via the Services ("User Content"). You retain ownership of your User Content, but you grant Kindred Neurodiversity a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in connection with operating and providing the Services.

8. Prohibited Conduct

You agree not to use the Services for any unlawful or prohibited purposes, including but not limited to:

  • Uploading or transmitting any illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful content

  • Impersonating any person or entity or misrepresenting your affiliation

  • Interfering with or disrupting the Services or servers

  • Violating any applicable laws or regulations

9. Third-Party Links and Content

The Services may contain links to third-party websites or resources. Kindred Neurodiversity is not responsible for the availability, content, or practices of these third-party resources. Your interactions with third parties are solely at your own risk.

10. Data Protection

We process your personal data in accordance with our Privacy Policy and UK data protection laws, including the UK GDPR. Please review our Privacy Policy for information on how we collect, use, and protect your data.

11. Disclaimers and Limitation of Liability

The Services are provided on an "as is" and "as available" basis without warranties of any kind. Kindred Neurodiversity disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Kindred Neurodiversity shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services.

12. Consumer Rights & Refunds

You have certain rights under UK consumer law. Please see our Payment Terms and Cancellation Policy for details of refunds and cancellations. Nothing in these Terms affects your statutory rights.

13. Termination

Kindred Neurodiversity reserves the right to terminate or suspend your access to the Services at any time, with or without cause or notice.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms shall be resolved exclusively in the courts located in the United Kingdom.

15. Changes to Terms

Kindred Neurodiversity may modify these Terms at any time by posting the updated version on the Services. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us at jules@kindredneurodiversity.co.uk.